Privacy Policy
Effective Date: 20/04/2025

  1. Introduction
    Welcome to ItsEducate.com (“we,” “us,” or “our”). We are committed to protecting your privacy and handling your personal information transparently and lawfully. This Privacy Policy explains how we collect, use, and protect your data in compliance with applicable laws, including the General Data Protection Regulation (GDPR), Protection of Personal Information Act (POPIA), and other international data protection regulations.

By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.

  1. Information We Collect
    We collect personal information when you interact with our website or services. The types of information we may collect include:

a) Personal Identification Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address

b) Payment Information

  • Payment details processed securely via Paystack (We do not store your payment card details).

c) Account Information

  • Username and password
  • Course progress and activity

d) Technical Information

  • IP address
  • Browser type and version
  • Device information
  • Cookies and usage data (collected automatically; see Section 7)
  1. How We Use Your Information
    We process your personal data for the following purposes:
  • To provide and improve our services, including granting access to purchased courses.
  • To process payments securely via Paystack.
  • To communicate with you regarding your account, purchases, or customer support inquiries.
  • To send promotional emails or newsletters (with your consent, where required by law).
  • To analyze website usage and improve content and offerings.

We do not engage in automated decision-making or profiling that affects your personal data.

  1. Legal Bases for Processing (For GDPR Compliance)
    We process personal data under the following legal bases:
  • Contractual Necessity: To fulfill our agreement with you (e.g., providing access to purchased courses).
  • Legal Obligation: To comply with laws, such as tax regulations.
  • Legitimate Interests: To enhance our website, prevent fraud, and improve user experience.
  • Consent: For sending marketing communications (you may withdraw consent at any time).
  1. How We Protect Your Data
    We implement appropriate physical, technical, and administrative security measures, including:
  • SSL encryption to secure data transmission.
  • Secure payment processing through Paystack.
  • Role-based access to personal data restricted to authorized personnel.
  • Use of firewall protection, intrusion detection systems, and anti-malware software.

Security Measures Disclosure:
While we use industry-standard safeguards to protect your personal data, no method of transmission over the Internet or method of electronic storage is 100% secure.

Disclaimer of Absolute Protection:
We cannot guarantee absolute security of your data. By using our services, you acknowledge that there are inherent risks in transmitting information online, and you agree that we are not liable for breaches beyond our control, such as criminal activity or unauthorized access.

Payment Security & Card Information:
Your payment details are handled exclusively by our secure third-party payment processor, Paystack. We do not store or retain your full card details on our servers. Paystack adheres to PCI DSS standards, ensuring that your card transactions are encrypted and securely processed.

  1. Your Rights Under Data Protection Laws
    Depending on your jurisdiction, you may have the right to:
  • Access your personal data
  • Request correction or deletion of your data
  • Object to certain processing activities
  • Withdraw consent for marketing
  • Request data portability

To exercise your rights, contact us at courses@itseducate.com. We aim to respond within 30 days. You may also file a complaint with a data protection authority.

  1. Cookies and Tracking Technologies
    We use cookies to:
  • Remember your preferences and login details
  • Analyze user behavior for website improvement
  • Deliver relevant marketing

You can adjust your cookie preferences in your browser settings. Some functions may be affected if cookies are disabled. For more details, please refer to our Cookie Policy.

  1. Data Sharing and Third-Party Services
    We do not sell your personal data. We may share data with:
  • Paystack: For secure payment processing
  • Third-party service providers: For analytics, hosting, customer support
  • Regulatory or legal authorities: When legally required

Third parties are contractually obligated to protect your data and only use it for specified purposes.

  1. Data Retention
    We retain your data as long as necessary to fulfill the purposes outlined in this policy:
  • Account information is retained while your account is active.
  • Transaction records are retained for legal compliance.
  • Other data is retained according to applicable laws.
  1. International Data Transfers
    If your data is transferred internationally, we ensure lawful protection through:
  • Standard Contractual Clauses (SCCs)
  • Compliance with international privacy laws like GDPR and POPIA
  1. Children’s Privacy
    Our services are not intended for users under the age of 18. We do not knowingly collect data from children. If a child has provided data, contact us immediately at courses@itseducate.com.
  2. Limitation of Liability
    We are not liable for any loss, damage, or unauthorized access resulting from hacking, cyberattacks, or other criminal acts beyond our control. Users acknowledge these risks and agree to hold us harmless for such incidents.

To the maximum extent permitted by applicable law, ItsEducate.com and its operators shall not be held liable for any indirect, incidental, consequential, or punitive damages arising from unauthorized access to personal data, including but not limited to hacking, data breaches, or third-party criminal activity.

  1. User Responsibility
    You are responsible for:
  • Keeping your login details confidential
  • Not sharing account access
  • Immediately notifying us of any suspected unauthorized activity
  1. Updates to This Privacy Policy
    We may update this policy periodically. Changes will be posted on this page with the revised effective date. You are encouraged to review this policy regularly.
  2. Contact Us
    For any questions or requests regarding this Privacy Policy or your data, contact:
  1. Cookie Consent Management
    By using our website, you consent to the use of cookies as outlined in this Privacy Policy. You can manage your cookie preferences through your browser settings at any time. Please refer to our Cookie Policy for more details.
  2. Terms & Conditions
    Your use of the website is also governed by our Terms & Conditions. Please read them carefully. By using our services, you agree to comply with these terms. Our Terms & Conditions include provisions regarding account management, purchases, and our refund policy.
  3. Age Verification
    You confirm that you are at least 18 years old when using our website. If you are under the age of 18, you are not authorized to use our services.
  4. Data Processing Agreements
    We ensure that any third-party service providers that process personal data on our behalf are compliant with applicable data protection regulations through Data Processing Agreements (DPAs).
  5. Breach Notification
    In the event of a data breach that may impact your personal data, we will notify you within 72 hours, in compliance with GDPR and applicable regulations.
  6. Applicable Law & Jurisdiction
    This Privacy Policy is governed by the laws of [South Africa]. Any disputes arising from or related to this Privacy Policy will be resolved under the exclusive jurisdiction of the courts of [South Africa].

Final Acknowledgment
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. If you do not agree with this policy, please do not use our website or services.

Effective Date
This Privacy Policy was last updated on [20/04/2025]. We may update this policy periodically, and any changes will be posted on this page. The revised Privacy Policy will be effective as of the date it is posted. Please review this Privacy Policy regularly to stay informed of any changes.